How long will it take to ship the order out?
The processing time will be taken 2-5 working days.
What kinds of delivery methods do we offer?
It takes about 4-20 business days deliver to arrivable country.
It takes about 5-23 business days deliver to arrivable country.
Do we offer free shipping?
Depends on your orders product. MOC categories we provide free worldwide shipping. And brick & pieces categories we do not offer free shipping service, it’s up to $9.99. 5 to 15 days to US, 4 to 17 days to all of European country, 7 to 19 day to Australia, 6 to 18 days to Canada. 3 to 20 days to Asia country. We do not offer delivery to countries other than these countries.
What’s the policy for VAT?
European VAT is already been included in our price. Other countries customs duty are not included.
How much will I have to pay for shipping?
Depends on weight of your order(brick & pieces categories), MOC is worldwide free shipping.
What if I don’t receive my package after a long time and the shipping status has not been updated for a long time?
We will arrange a reshipment if you don’t receive your package after 45 days(start from the day of the tracking information get online).
Wrong or Missing Parts
There are huge kinds of parts in the store, so the difficulty of distribution and storage is large. If there is a mismatch, please contact us directly to get a solution.
For missing or damaged parts, we will send them to you for free.
What kind of package do you offer?
For each order of more than 2kg, we will split it into smaller bags and put it into a carton which would decrease scratches.